TIRES RETURN POLICY
GoMobile Tires Return Policy — Tire Purchases
At GoMobile Tires, we strive to provide our customers with the highest quality tires and exceptional service.
We understand that there may be instances where you need to return or exchange tires.
Please review our return policy below to understand the guidelines and procedures for returning tires purchased through our service.
Eligibility
Unused and Unmounted Tires
To be eligible for a return or exchange, tires must be in brand-new, unused, and unmounted condition. We cannot accept tires that have been mounted on wheels or used in any way.
Within the Return Period
You must initiate the return process within 30 days from the date of purchase. Beyond this period, we cannot accept returns.
Proof of Purchase
A valid proof of purchase, such as an invoice or receipt, is required for all returns. Please retain your purchase document.
Contact Us
If you wish to return or exchange tires, please contact our customer service team at your local franchisee office to initiate the process.
Assessment
Our team will evaluate your request and provide instructions for returning the tires. We may request specific information, including your order number and the reason for the return.
Return Shipping
You will be responsible for the cost of return shipping, unless the return is a result of our error. We recommend using a trackable shipping method to ensure the tires reach us safely.
Inspection
Upon receipt of the returned tires, our team will inspect them to ensure they meet the eligibility criteria. If the tires do not meet the conditions outlined in this policy, they will not be responsible for a refund or exchange.
Refunds and Exchanges
Refunds
If the returned tires meet all the eligibility criteria, we will process a refund to the original payment method used for the purchase. Refunds will typically be issued with [X] business days after our team has received and approved the return.
Exchanges
If you wish to exchange the tires for a different size or model, we will guide you through the exchange process, including any additional payment or refund if there is a difference in price between the tires.
Exceptions
Damaged or Defective Tire
If you receive tires that are damaged or defective, please contact us immediately. We will work with you to resolve the issue, which may include a return, exchange, or warranty claim, depending on the circumstances.
Special Orders
Tires that were specially ordered for your specific vehicle and are not part of our regular inventory may not be eligible for return unless they are found to be damaged or defective.
Warranty
Most of the tires sold by GoMobile Tires come with manufacturer warranties. If you believe your tires are subject to a warranty claim, please contact us, and we will assist you in the warranty process.
Contact Information
If you have any questions or require further assistance regarding our return policy, please don’t hesitate to contact our customer service team at your local franchisee office.
We appreciate your business and are committed to ensuring your satisfaction with your tire purchase from GoMobile Tires.
TIRES RETURN POLICY
GoMobile Tires Return Policy — Tire Purchases
At GoMobile Tires, we strive to provide our customers with the highest quality tires and exceptional service.
We understand that there may be instances where you need to return or exchange tires.
Please review our return policy below to understand the guidelines and procedures for returning tires purchased through our service.
Eligibility
Unused and Unmounted Tires
To be eligible for a return or exchange, tires must be in brand-new, unused, and unmounted condition. We cannot accept tires that have been mounted on wheels or used in any way.
Within the Return Period
You must initiate the return process within 30 days from the date of purchase. Beyond this period, we cannot accept returns.
Proof of Purchase
A valid proof of purchase, such as an invoice or receipt, is required for all returns. Please retain your purchase document.
Contact Us
If you wish to return or exchange tires, please contact our customer service team at your local franchisee office to initiate the process.
Assessment
Our team will evaluate your request and provide instructions for returning the tires. We may request specific information, including your order number and the reason for the return.
Return Shipping
You will be responsible for the cost of return shipping, unless the return is a result of our error. We recommend using a trackable shipping method to ensure the tires reach us safely.
Inspection
Upon receipt of the returned tires, our team will inspect them to ensure they meet the eligibility criteria. If the tires do not meet the conditions outlined in this policy, they will not be responsible for a refund or exchange.
Refunds and Exchanges
Refunds
If the returned tires meet all the eligibility criteria, we will process a refund to the original payment method used for the purchase. Refunds will typically be issued with [X] business days after our team has received and approved the return.
Exchanges
If you wish to exchange the tires for a different size or model, we will guide you through the exchange process, including any additional payment or refund if there is a difference in price between the tires.
Exceptions
Damaged or Defective Tire
If you receive tires that are damaged or defective, please contact us immediately. We will work with you to resolve the issue, which may include a return, exchange, or warranty claim, depending on the circumstances.
Special Orders
Tires that were specially ordered for your specific vehicle and are not part of our regular inventory may not be eligible for return unless they are found to be damaged or defective.
Warranty
Most of the tires sold by GoMobile Tires come with manufacturer warranties. If you believe your tires are subject to a warranty claim, please contact us, and we will assist you in the warranty process.
Contact Information
If you have any questions or require further assistance regarding our return policy, please don’t hesitate to contact our customer service team at your local franchisee office.
We appreciate your business and are committed to ensuring your satisfaction with your tire purchase from GoMobile Tires.
TIRES RETURN POLICY
GoMobile Tires Return Policy — Tire Purchases
At GoMobile Tires, we strive to provide our customers with the highest quality tires and exceptional service.
We understand that there may be instances where you need to return or exchange tires.
Please review our return policy below to understand the guidelines and procedures for returning tires purchased through our service.
Eligibility
Unused and Unmounted Tires
To be eligible for a return or exchange, tires must be in brand-new, unused, and unmounted condition. We cannot accept tires that have been mounted on wheels or used in any way.
Within the Return Period
You must initiate the return process within 30 days from the date of purchase. Beyond this period, we cannot accept returns.
Proof of Purchase
A valid proof of purchase, such as an invoice or receipt, is required for all returns. Please retain your purchase document.
Return and Exchange Process
Contact Us
If you wish to return or exchange tires, please contact our customer service team at your local franchisee office to initiate the process.
Assessment
Our team will evaluate your request and provide instructions for returning the tires. We may request specific information, including your order number and the reason for the return.
Return Shipping
You will be responsible for the cost of return shipping, unless the return is a result of our error. We recommend using a trackable shipping method to ensure the tires reach us safely.
Inspection
Upon receipt of the returned tires, our team will inspect them to ensure they meet the eligibility criteria. If the tires do not meet the conditions outlined in this policy, they will not be responsible for a refund or exchange.
Refunds and Exchanges
Refunds
If the returned tires meet all the eligibility criteria, we will process a refund to the original payment method used for the purchase. Refunds will typically be issued with [X] business days after our team has received and approved the return.
Exchanges
If you wish to exchange the tires for a different size or model, we will guide you through the exchange process, including any additional payment or refund if there is a difference in price between the tires.
Exceptions
Damaged or Defective Tire
If you receive tires that are damaged or defective, please contact us immediately. We will work with you to resolve the issue, which may include a return, exchange, or warranty claim, depending on the circumstances.
Special Orders
Tires that were specially ordered for your specific vehicle and are not part of our regular inventory may not be eligible for return unless they are found to be damaged or defective.
Warranty
Most of the tires sold by GoMobile Tires come with manufacturer warranties. If you believe your tires are subject to a warranty claim, please contact us, and we will assist you in the warranty process.
Contact Information
If you have any questions or require further assistance regarding our return policy, please don’t hesitate to contact our customer service team at your local franchisee office.
We appreciate your business and are committed to ensuring your satisfaction with your tire purchase from GoMobile Tires.
Contact:
+1 (512) 669 9222
atx@gomotires.com
AUSTIN TEXAS
Austin is the state capital of Texas, an inland city bordering the Hill Country region. Home to the University of Texas flagship campus, Austin is known for its eclectic live-music scene centered around country, blues and rock. Its many parks and lakes are popular for hiking, biking, swimming and boating. South of the city, Formula One’s Circuit of the Americas raceway has hosted the United States Grand Prix. ― Google
